BuildZoom office burglary — $2500 reward — update!!

Update: After our story was covered on ABC 7 News, we were contacted by a nearby startup that was burglarized on July 6th and July 13th. Comparing footage, it’s clear that the same person broke into both offices.

Update 2: It appears that this woman is breaking into SF startups with a Doorking / DKS code entry system. She has obtained a master key and is able to enter any office with this system.

Update 3: We believe we have identified the burglar. It’s a local San Francisco woman who has been convicted of similar crimes in the past. An acquaintance of hers emailed with photographs and additional information. It certainly looks like her.

Update 4: My stolen computer was turned on today (July 26th, 20 days after the theft took place), according to an email Apple sent me: “Relentless has been locked. This Mac was locked at 10:52 AM on July 26, 2014. If you retrieve your Mac, unlock it using the passcode you created at the time you locked it. Use Find My iPhone on an iOS device or visit on a Mac or PC to take additional action..”

I quickly logged into to look up the location, but by the time I got into the site the computer had been turned off and the location was gone. I’ve spent several hours on the phone with Apple, but no one there knows whether or not ipaddresses are tracked via the Find My iPhone lock computer tool.


Here are photos of her entering the building at around 5 am on July 5th.


In this picture, she seems to be wearing an engagement ring and a scarf.



On July 13th, she came back with an accomplice.  Here are several pictures of them entering the building.




And the footage of them leaving, where the guy has a gray-and-black satchel.


BuildZoom’s corporate office in San Francisco has been broken into several times in the last month. We installed a video camera and recorded a woman stealing laptops at around 7 am on July 6th. We know that this woman has burglarized at least four other startups in San Francisco this month alone. If you know who this person is, please contact I am personally offering a $2,500 reward for information that leads to her arrest.




  1. Burglary Caught On Video Highlights Increased Reports Of SF Startup Business Break-Ins « CBS San Francisco - July 22, 2014

    [...] A BuildZoom blog post says the same woman has burglarized at least four other startups in San Francisco in July alone and may be using a physical key to access Doorking/DKS lock boxes that use a number code to open.  According to the blog post, the startups hit by burglaries use  the same type of lock boxes. [...]

  2. [ET] Design Fail? Open Offices Roll Out The Red Carpet For Thieves - August 18, 2014

    [...] Demand Local. Another startup called BuildZoom caught a woman burglarizing its San Francisco office on video. “It’s open season on open floor plans,” Valleywag proclaimed. The open office [...]

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